Refund policy
Armée
Shipping Policy
This Shipping Policy outlines how orders placed on armeeclo.com are processed, shipped, and delivered. By placing an order with Armée, you agree to the terms outlined below.
Order Processing
Orders are processed within up to 7 business days, excluding launch days, holidays, and periods of high order volume.
Orders placed before 2:00 PM (local time) may be dispatched the same business day, excluding launch days and pre-order items.
Processing times may vary and are not guaranteed.
Shipping Destinations
Armée ships internationally. Shipping availability and options may vary depending on destination.
We are not responsible for delays caused by customs, border clearance, or local postal services.
Estimated Delivery Times
Delivery times are estimates only and begin after dispatch, not from the date the order is placed.
Estimated delivery timelines may vary based on location, carrier, and shipping method selected at checkout.
Armée does not guarantee delivery dates.
Shipping Rates
Shipping rates are calculated at checkout and are based on destination, package weight, and selected shipping method.
All shipping fees are non-refundable.
Pre-Orders
Pre-order items are processed and shipped according to the estimated timelines listed on the product page.
These timelines are estimates and may change due to production or logistical factors.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Armée is not responsible for delays or fees related to customs clearance.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Armée is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.
Lost or Stolen Packages
Armée is not responsible for packages marked as DELIVERED by the carrier.
Once an order is handed off to the shipping carrier, responsibility transfers to the customer. We recommend shipping to a secure address.
Contact
For shipping-related inquiries, please contact:
support@armeeclo.com
Requests submitted through social media channels will not be accepted.